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Congratulations! Your order qualifies for free shipping FREE DELIVERY ON AUS & NZ ORDERS OVER $89

FAQ's

How do I know what size to buy?

Refer to our size guide to find the best fit.

If you have any questions, please email info@paweverfurends.com

Do the purchases of name personalising come with 1 or 2 velcro patches?

Each add-on purchase for name personalising comes with 2 velcro patches, one for each side of the harness. 

What if I don't want name personalising for the harness?

We will still send you a pair of our default logo patches

How do I wash my harness?

To avoid the mesh material from fraying, we suggest hand wash only in cold water. Please remove personalised velcro patches prior to washing. Velcro labels are not made to be washed but can be wiped down.

Can I change or cancel my order?

Once an order has been placed we aim to process it within 24 hours and may not be able to change or cancel your order.

Please email info@paweverfurends.com and we will do our best to process your request.

What is your returns policy?

We are happy to provide a refund for change of mind, wrong colour or wrong size orders provided they are lodged within 14 days of your order being delivered. For our full refunds and return policy see here

Shipping policy

For Shipping information please see here

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